Sportsman Villa

381-0401
Sun Valley, Yamanouchi-machi
Shimotakai-gun
Nagano
TEL: 81+269-34-2731
FAX: 81+269-34-2733
Email:info@villa-alpen.com

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Cancellation policy

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<Cancellation policy Etc>
Occupancy Hours of Guestrooms
The guest is entitled to occupy the contracted guestroom of the Ryokan/Hotel
from 3 p.m. to 10 a.m. the next morning. However, in the case when the guest is
accommodated continuously, the guest may occupy it all day long, except for the days of arrival and departure.
(1)Our Cancellation charge


Cancellation policy=for package plam,Longstay plan (from 4 nights)
= prior to the day10days:fullamount, 15days:50% of amount,
more than 30days:full refund.


(2)Extra Charge

The Ryokan/Hotel may, not with standing the provision prescribed in the preceding paragraph, permit the guest to occupy the room beyond the time prescribed in the same paragraph. In this case, extra charge shall be paid as follows.please ask us your schedule of day of Depature, we would like to you enjoy the ski of The day too.
i) Up to 3 hours: 3000 yen per room
ii) Up to 6 hours: 5000 per room
iii) More than 6 hours: 7000 per room

 

(3) A child's charge
A child's charge applies to elementary school children (up to 12 years of age). 
i)7 to 12 years of age: 70% of adult charge shall be required. 
ii)3 to 6 years of age 50% of adult charge shall be required ,
iii)For an infant (2-4years)to whom only bedding 3000yen shall be charged. 
iv)For an infant0-2) to whom meals and bedding are not provided, 1000 yen shall be charged.
Package plan is not this rules.

 

(4) Early check in:
In this case, extra charge shall be paid as follows:
From 8:00 a.m. 2500 yen per room.
From 10:00 a.m. 2000 yen per room.